Privacy Policy

1. Introduction

This Privacy Policy governs the manner in which Reliable Consulting Advisors (“Company”, “we”, “us”, or “our”) collects, uses, maintains, and discloses information collected from users (“you”, “your”, or “data subject”) of our website and related services. We are committed to ensuring that your privacy is protected and compliant with applicable data protection laws, including but not limited to the Information Technology Act, 2000 (India), and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

We may collect and process the following categories of personal and non-personal information:

• Identifiable details: full name, email address, contact number, job title, company name, industry, and location
• Communications: messages submitted via contact forms, survey responses, and email correspondence
• Marketing preferences and consent-related information
• Website usage data: IP address, browser type, device identifiers, pages visited, referral URLs, and time spent on pages, via cookies and similar technologies
• Any other information voluntarily provided by the user

3. Lawful Basis and Purpose of Processing

We process your personal data under one or more of the following legal bases:

• Consent: where you have given clear consent for processing your data for a specific purpose
• Contractual necessity: where processing is required for the performance of a contract or to take pre-contractual steps
• Legal obligation: to comply with applicable laws and regulatory obligations
• Legitimate interests: to operate and improve our business, provided your rights and interests are not overridden

We use the information for purposes including but not limited to:

• Responding to inquiries and fulfilling service requests
• Sending business updates, offers, newsletters, and marketing communications (where legally permitted)
• Improving our website, services, and user experience
• Conducting analytics and business intelligence activities
• Complying with legal and regulatory obligations

4. Disclosure of Personal Data

We may disclose your data to trusted third-party service providers who assist us in delivering our services, such as IT support, email communication platforms, hosting providers, analytics tools, and legal or professional advisors. Such parties are contractually bound to protect your data in accordance with this Privacy Policy and applicable laws.

We will never sell, rent, or lease your personal information to third parties for commercial purposes.

5. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, and contractual obligations. After the retention period, data is securely deleted or anonymized unless required for legitimate legal interests.

6. Data Security

We employ appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or update of inaccurate or incomplete data
• Request erasure (“right to be forgotten”) under specific conditions
• Restrict or object to processing in certain situations
• Withdraw previously granted consent
• Request data portability in a machine-readable format
• Lodge a complaint with a supervisory authority

To exercise any of the above rights, please submit your request in writing to the contact details in Section 11. We may require proof of identity before responding to such requests.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, personalize content, and analyze user behavior. These technologies help us understand usage patterns and improve performance. By continuing to use our site, you consent to our use of cookies unless browser settings are changed. More details are available in our Cookie Policy.

9. Cross-Border Data Transfers

As a global business, your data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. We take all necessary steps to ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or data processing agreements.

10. Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. All changes will be posted on this page with a revised "Last Updated" date. We encourage users to review this policy periodically.

11. Contact Information

For any privacy-related inquiries, complaints, or data access requests, please contact our data protection officer:

• Email: [email protected]
• Phone: +91 40 6044 1111
• Address: Reliable Consulting Advisors, 648 TO 645, Block 6, Lodi Colony, New Delhi, Delhi 110003, Republic of India